Refund & Cancellation Policy
We aim to provide a seamless and transparent return experience. This policy explains your rights regarding cancellations, returns, and refunds.
1. Order Cancellation
Orders can be cancelled within 24 hours of placement.
To cancel, contact us at support@gofitsupplement.com or
+91 8610118767.
Orders cannot be cancelled once dispatched.
2. Return Eligibility
Returns are accepted only if:
Initiated within 7 days of delivery
Product is unused, unopened, and in original condition
Original invoice is provided
3. Non-Returnable Items
Opened or used supplements
Products purchased during promotional sales
Items with tampered packaging
4. Return Process
Email us with your order ID and reason for return
Our team will guide you through the return steps
Once returned product is inspected and approved, refund will be processed
5. Refund Timelines
Refunds will be initiated within 7 business days of receiving returned goods
Refunds will be credited to the original payment method
6. Shipping Charges
Original shipping fees are non-refundable (unless the product is defective)
Return shipping cost to be borne by the customer
7. Return Address
GoFit Supplement Store
Nelson Manickam Rd, Balavinayagar Nagar,
Chennai, Tamil Nadu 600029
